Staff & Training
Each of our team members plays an essential role in helping our residents have their best possible experience at TomMD facilities and we think it’s important that our employees have their best experience, too. Our goal is to build dedicated teams who serve our residents with knowledge, compassion and respect, and who love coming to work every day. We’re happy to say that those who join us tend to stay—we have some of the longest tenured employees in senior living.
As a company, we put a high value and emphasis on employee learning and we offer growth opportunities at every level through our development programs. From new hire orientation to ongoing in-services, staff members receive training in our culture and standards in addition to specific training for their service areas. They also learn about the aging process, to help them gain a deeper understanding of our residents and their needs and preferences.
Programs and opportunities
Rising Stars
Initiative identifies and mentors employee talent and creates career paths for growth and skill development
Management-in-Training
Programs foster growth and prepare individuals for a variety of roles within our communities enhancing leadership and management skills with hands-on experience
Bright Ideas
Provides employees the opportunity to submit an idea on how to make TomMD even better
Operations Trainee
Program prepares recent college graduates for memory care, assisted living and management-level roles within TomMD
Training and benefits
Custom training programs developed and supported by dedicated corporate training department
Advanced dementia training for all staff, extra training hours for direct care team
On-site training by expert senior living managers, with licensed trainers for special sessions
Blended training methods reinforce learning and support different learning styles
40+ hours orientation for all new hires with a competency validation process
Monthly in-service training and Internal memory care certification for all employees
A custom training experience
Every TomMD team member completes a training program designed by our in-house training team. This hands-on program is part of the 40-plus hours of training caregivers receive during their on-boarding, along with ongoing education throughout their employment. It begins with a discussion of common myths of aging. It’s a reminder that, while there are some common issues, everyone does not age in the same way and it’s important to remain in the moment with each resident to learn his or her needs.
The exercise then uses specialized devices to help employees experience what it feels like to inhabit the body and mind of an older adult who may be experiencing some of the more common conditions of aging, from hearing impairment and dexterity limitations to balance disorders and visual impairment.